In answering this query, let me pose to you this question: Would you rather be a person with a name or merely a number? The big-box transcription companies do offer a reliable service, and most of them do have quality standards. However, because they serve such a large volume of customers, it is not feasible or practical to foster that personal touch that clients really desire. Now, with me you are a person with a name; you are a client; you are my partner in mutual success. And, therefore, your success equates to my success. I also value a good, solid business friendship. You are not merely one of many to be served by one of many. In other words, you won’t be serviced by an often uncertified transcriptionist every time you submit a file to be transcribed. Wouldn’t it be to your advantage to entrust your success to someone that you can develop a business relationship with? Someone who is certified in the field of general transcription? You have that with me.
The old adage, “You get what you pay for,” rings true in the world of transcription. Sure. the big-box companies are able to charge lower rates because of volume and name recognition, but more than that it is because they can pay low wages to transcriptionists who are not certified and have no particular skills other than the fact that they can type fast. It is most likely if you are a repeat customer, you will have a different transcriptionist every time you submit a file. How do you develop a business relationship? Is that individual going to be in tune with your personal needs, your style, or have any background knowledge of your business? With me, you will have a working, professional yet friendly relationship where I will get to know your style, your needs, and together we will develop a system that works to best assist you in your quest for success.
I am a trained and certified general transcriptionist. I received my certification through Transcribe Anywhere. The training was very comprehensive, melding theory with extensive practical training in the art of transcription. Transcribe Anywhere is accredited by the American Association of Electronic Reporters and Transcribers (AAERT). You can see my certificate here on this website.
I also have a Bachelor of Arts degree in Liberal Arts with an emphasis in Elementary Education, with graduate work in GATE and Language Arts. In addition, I currently hold a valid teaching credential from the State of California. I just retired from a 3o year career as a teacher where I had the privilege of teaching countless students the drafting, editing, proofreading, and revising steps of the writing process. I have taught the precepts of English grammar and spelling, guiding hundreds of students through the complexities of grammar, punctuation, sentence structure, and word choice. Over the course of my career I have proofread, edited, and evaluated thousands of essays, reports, research papers, poems, journals, expository pieces, and creative writing stories. Needless to say, I know how to punctuate and proofread a transcript.
I am, generally speaking, open 24/7 as I am the sole proprietor of my transcription company and work out of my home office. Though I don’t necessarily work 168 hours per week, I do have flexibility in my schedule. The important thing is that you and I will have a working relationship which means that I will deliver promptly at our mutually agreed upon time.
I will read and respond to emails up until 10 P.M. PST. After that, I will respond before 10 A.M. on the following day.
On my contact page I have listed my email. As stated in the above question, I am prompt in anwering all inquiries. Soon I will be adding a business phone to my services at which time I will list that phone number on my Contact page.
Absolutely! Safety, security, and confidentiality earns top priority. My pc is protected by both Norton 360 and McAfee Security Scan Plus. All my files are backed up and secure. In addition, each of my clients will have a dedicated flash drive.
Your files and any personal information that you share with me will be held and guarded in strict and absolute confidence. I have a motto when it comes to my relationships be they professional or personal: “What is between you and I will remain between just you and I. All others are on a need-to-know basis, and they don’t need to know.”
In fact, yes, I do. For your first transcript I will give a discount of 25%. If you refer a new client to me, I will give you a 25% discount on your next file. For regular, long-term clients I will throw in an occasional discount to show my appreciation for your patronage. For my rates, pricing, and other fee schedules, please refer to my Rates page.